two-step authentication verify page does not send an email with code

[ccpjr]

When I go to log in to Arlo it states it sent me a verification code to my e-mail address but I never receive the e-mail code. I have checked my Comcast e-mail filter and it is set to send questionable e-mail to my junk folder.  I click on resend the email and I still do not receive it. I have tried all the suggestions from other threads on this issue with no luck. When I go online and log in to my account it sends me a verification code which I do receive. To me it seams to be and issue between the app telling the servers to send the email code. Help.

Thank you

[StephenB]

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@ccpjr wrote:

I have checked my Comcast e-mail filter

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Contact Comcast support.  Arlo emails are sent using Amazon's Simple Email Service (e.g. through amazonses.com).  I believe that Comcast mail servers are set to block amazonses.com by default - and I've seen posts on other forums that say they can unblock that domain for users who request that.

Note this is done by the Comcast servers - so your client email settings won't affect it.

Another option is to get a gmail address, and use that for Arlo (changing your account logon to the gmail address).