Arlo|Smart Home Security|Wireless HD Security Cameras

supposed to have the free 7 day cloud storage as a legacy customer

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Bestmom
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I am supposed to have the free 7 day cloud storage as a legacy customer. It doesn't work. Arlo support has been non existent; all I get is a canned chat bot. Any idea how to actually talk to someone to get my account fixed
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StephenB
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@Bestmom wrote:
I am supposed to have the free 7 day cloud storage as a legacy customer. It doesn't work. 

What symptoms are you seeing?  Can you make a manual recording while livestreaming?

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