night vision not staying on while recording?

[ytucky]

Anyone experience night vision not staying on while recording?  When motion or sound is detected, video records along with night vision being on but after 2 seconds the IR cutts off but video continues to record.  This happen to all recordings.

ANy tips?

[jguerdat]

Is there sufficient external lighting that could be causing this? If not, try removing the camera from Settings, My Devices and resync.

[ytucky]

Thanks for the response!

This is inside with the lights out, so no other light, I will try your advice and reply back.