Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

i have 4 cameras that keep going off internet connection . i bought 4set of new battery ,but that

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derrick1199
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‎2022-03-08 12:55 PM

please help me with a tec support phone number . i have a case number but i cant fine it. 

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JamesC
Community Manager
Community Manager
‎2022-03-09 01:13 PM

derrick1199,

 

If the cameras are dropping offline, this could indicate an issue with signal strength or WiFi interference. How far away from the base station are the cameras? What does the signal strength icon show for them within the Arlo mobile app?

 

JamesC

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