capabilities downgraded

[Robtco]

My four cameras have worked fine for several months. Two days ago, for no apparent reason, the Arlo icon on my phone turned a dark green and the cameras stopped recording. They are useless. Anyone have any idea what happened?

Thanks.

[JamesC]

Robtco,

The Arlo mobile app received an update that made some changes to the user interface. Take a look at some of the details here: User interface changes with the latest update to the mobile app

Check your systems mode to make sure your cameras are still in an "Armed" state.

JamesC

[ChrisR_85]

Same here - the status showed as Armed, the night vision LEDs lit up when I walked past the camera so it knows there's motion but 0 recordings in the library.

[Retired_Member]

---

@Robtco wrote:

My four cameras have worked fine for several months. Two days ago, for no apparent reason, the Arlo icon on my phone turned a dark green and the cameras stopped recording. They are useless. Anyone have any idea what happened?

Thanks.

---

You need to change your settings to manually download updated apps. Right now probably on auto download. 

Welcome to the party!