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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
I noticed that suddenly the Windows browser interface for Arlo is not showing correct battery status for devices. I just changed the batteries on three cameras and the battery level did not change according to the web interface. However, viewing the devices on my iPhone and iPad the batteries now show 100%.
I've refreshed and logged in/out dozens of times and the battery levels are still showing 40-45% on all devices.
In the several years I have had Arlo installed this is the first time this has happened.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.