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Windows web interface suddenly not showing correct battery status

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EOSJOE
Apprentice
Apprentice

I noticed that suddenly the Windows browser interface for Arlo is not showing correct battery status for devices. I just changed the batteries on three cameras and the battery level did not change according to the web interface. However, viewing the devices on my iPhone and iPad the batteries now show 100%.

 

I've refreshed and logged in/out dozens of times and the battery levels are still showing 40-45% on all devices.

 

In the several years I have had Arlo installed this is the first time this has happened.

 

2 REPLIES 2
JamesC
Community Manager
Community Manager

EOSJOE,

 

Try clearing your browser cache and then log back in. Do you still see the same behavior?

 

JamesC

JeffWy
Aspirant
Aspirant

Thanks JamesC.  I changed to a different browser and the battery levels are now correct.

Discussion stats
  • 2 Replies
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  • 3 In Conversation