Arlo|Smart Home Security|Wireless HD Security Cameras
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Why does my camera battery not charge?

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Jnaps
Follower
Follower

Why does my camera battery not charge? It’s plugged in properly and shows charging the camera activates but the battery will not charge.

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StephenB
Guru Guru
Guru

@Jnaps wrote:

Why does my camera battery not charge? It’s plugged in properly and shows charging the camera activates but the battery will not charge.


Is this with the Arlo charger?  

Jason1971
Tutor
Tutor

Open the battery compartment and follow the usb ribbon cable.  At the various bends in the cable you will find the insulation is cracked and likely not functioning or shorted.  If so, you are SOL because they will not sell or provide a replacement.  New camera or charge battery in other unit.

StephenB
Guru Guru
Guru

@StephenB wrote:

@Jnaps wrote:

Why does my camera battery not charge? It’s plugged in properly and shows charging the camera activates but the battery will not charge.


Is this with the Arlo charger?  


To clarify - the Pro 2 uses a QuickCharge charger, and needs 9 volts.

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