Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.
Arlo Community

Why do I have to keep restarting my arlo pro2 base?

Reply
Discussion stats
  • 3 Replies
  • ‎2021-02-12 05:52 AM
  • 119 Views
  • 0 Likes
  • 2 In Conversation
Djjeffa
Aspirant
Aspirant
‎2021-02-12 05:52 AM
I have a arlo pro base, 2 arlo pro2's and 3 arlo wireless. The old original arlo wireless never miss a thing but the pro 2 will have 1 of the 2 cameras stop working and I have to restart the base to get them to work. Both pro arehardwired(plugged in to AC)
Model: VMB4000 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
Labels:
0 Likes
Reply
Message 1 of 4
119
jguerdat
Guru Guru
Guru
‎2021-02-12 06:12 AM

WHat are the LEDs on the base showing before you restart the base?

0 Likes
Reply
Message 2 of 4
117
Djjeffa
Aspirant
Aspirant
‎2021-02-12 06:48 AM
All 3 led's are lit. I don't loose all the cameras just one of the pro's stop detecting motion but most of the times i can still view the live view.
0 Likes
Reply
Message 3 of 4
110
jguerdat
Guru Guru
Guru
‎2021-02-13 06:32 AM

Since it may be a hardware issue, use the Contact Support link at the bottom here.

0 Likes
Reply
Message 4 of 4
83
Discussion stats
  • 3 Replies
  • ‎2021-02-12 05:52 AM
  • 120 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

contact
us

Have additional questions? Try our live chat or give us a call. Our team of Arlo experts is ready to answer your questions and help in any way that we can.

Contact Support