Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2021-02-12 05:52 AM
  • 1045 Views
  • 0 Likes
  • 2 In Conversation
Djjeffa
Aspirant
Aspirant
‎2021-02-12 05:52 AM
I have a arlo pro base, 2 arlo pro2's and 3 arlo wireless. The old original arlo wireless never miss a thing but the pro 2 will have 1 of the 2 cameras stop working and I have to restart the base to get them to work. Both pro arehardwired(plugged in to AC)
Labels:
0 Likes
Reply
Message 1 of 4
1,045
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2021-02-12 06:12 AM

WHat are the LEDs on the base showing before you restart the base?

0 Likes
Reply
Message 2 of 4
1,043
Djjeffa
Aspirant
Aspirant
‎2021-02-12 06:48 AM
All 3 led's are lit. I don't loose all the cameras just one of the pro's stop detecting motion but most of the times i can still view the live view.
0 Likes
Reply
Message 3 of 4
1,036
jguerdat
Guru Guru
Guru
‎2021-02-13 06:32 AM

Since it may be a hardware issue, use the Contact Support link at the bottom here.

0 Likes
Reply
Message 4 of 4
1,009
Discussion stats
  • 3 Replies
  • ‎2021-02-12 05:52 AM
  • 1046 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.