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Re: White Preview Thumbnails after deleting videos in Library

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ralfyguy1
Luminary
Luminary

Since a couple of days now I get white preview thumbnails in the browser after I delete videos from the library. This stays until a new recording takes place. And it is always the cameras which videos were the deleted from.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @ralfyguy1

 

Which videos are you deleting? Is this after you delete the most recent video?

ralfyguy1
Luminary
Luminary

Yes, correct. Let's say one of the cameras records something. Then when it's done I go to the Library and delete the video there and then go back to the Devices screen, the preview of that same camera is just white until it records something again. That happens on all of my cameras.

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  • 2 In Conversation