Re:VMC4041PAerH3

[Tazman79]

Help please, dumb question, what Arlo system do I have?

when I search it it comes up as 2-3. I am needed to order charging cords for all 3 and want to make sure i get the right ones. 

the box just shows Arlo Pro 3 camera set up VMS4330-100nas 

thank you in advance for any help.

[StephenB]

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@Tazman79 wrote:

the box just shows Arlo Pro 3 camera set up VMS4330-100nas 

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Which is annoying because Arlo doesn't maintain any documentation on what devices are in their bundled systems.

You can confirm the camera models by opening the camera and removing the battery.   You should find a label that starts with VMC inside.

You can similarly get the base station model by looking for a label that starts with VMB on the base.

[TomKennedy]

Based on the hardware information above, can anyone tell me what type of camera I have?  Pro3, Pro4, Ultra?  I am trying to order a solar panel kit for 3 cameras and do not know which one to order.

The serial number for this camera is A9D10C7UA4247, not sure if that helps me at all either....

[StephenB]

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@TomKennedy wrote:

Based on the hardware information above, can anyone tell me what type of camera I have? 

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A VMC4041P is a Pro 4.  It uses the magnetic cable for charging, correct?

If so, this is the solar charger you need:

• https://www.arlo.com/en-us/accessories/VMA5600-20000S.html

[TomKennedy]

It is magnetic.  Thank you.