Arlo|Smart Home Security|Wireless HD Security Cameras
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Viewing Videos on IPhone /Pro 2

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Gen-00
Aspirant
Aspirant
This problem just started last week, when I tried to play a video back that was recorded on my Pro 2 camera using my iPhone. Instead of playing videos it just gives an error message ( this operation could not be completed )
And this only happens on my Arlo Pro 2 cams. I have Pro and ultras and it only is effecting my Pro 2 cams!
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Dannybear
Mentor
Mentor
Is it only giving an error on some of the pro 2 camera recordings? If so then this is a server based issue that started back in April. No ETA on a fix.
ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

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  • 2 Replies
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  • 3 In Conversation