Video quality is blurry at best video setting. Great internet & set within recommended distance.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have great internet and my camera is set within the recommended distance and the picture and video is still blurry even at best video setting on camera base station. Base station is within 25 feet of camera and my internet speeds are 147.1 mbps download and 116.2 upload. Please someone help me because I can’t even distinguish letters on vehicles or even peoples faces . Attached are two photos of the quality.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you take a snapshot while live viewing does the view become clearer?
If so you maybe seeing the effects of the high video compression that arlo uses to limit the data rate to meet the ability to have multiple cameras on the same wifi channel.
A way to check this is that objects with no motion are clear where objects in motion become blurred.
The quality setting in the camera settings are meant for battery power management and not for video performance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have been noticing the same thing as my video quality has dropped also its not even near the quality I had when first purchased about 2 years ago. Its probably Arlo pushing people to the ultra cameras for better video but i"ll be damn if iam going to pay that price for the ultras and then pay a fee to get 4k video. Arlo is going to price them selfs out of business.
I offten wonder if all these employees like Shane and others bring this info back to there engineers on what we have to deal with. Dont get me wrong Arlo has a very nice system but there engineers and techs are making there product go down hill.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just confirming that the camera is a pro 2 correct?
You should have 1080 for the snapshot.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Dannybear It doesn’t matter if I’m on Arlo webpage or phone app or live or recorded or snapshot the video quality is still blurry especially if you try and zoom in even a little you can not make out a face from 10-20 feet away
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have pro 2 cameras and none of them will show detail for objects that are in motion even since purchasing them almost a year ago.
You need the subject to stay still and look up at the camera to get a clear enough image to use for identification. Completely hopeless in the dark.
All they are good for is motion detection and identifying if it a animal or person by viewing the recordings.
-
Arlo Mobile App
494 -
Arlo Pro 2
11 -
Arlo Smart
152 -
Before You Buy
954 -
Features
378 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,099 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
5,929