Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB4000r3

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imKevinW
Aspirant
Aspirant

Arlo Pro 2, Base Station VMB4000r3, no longer connects to HomeKit.  It has connected in the past but no longer connects.  Have tried all the troubleshooting tips.  The response when trying to connect stays on the discovering devices screen.  Phone is right next to the base station but 

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Dannybear
Master
Master

At a guess the HomeKit token is no longer valid in the base station.

 

Contact arlo customer support if you have subscription else request a token reset from a arlo forum moderator.

ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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