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VMB4000 I Can Not Add 6th Camera To 6 Camera System

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Joe100
Aspirant
Aspirant

Got a 6 camera pack of Arlo Pro 2. Setup just fine first 5 cameras. On the 6th one I get the message that only supports 5 camers and need to upgrade plan. What is the trick to add 6th camera?

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jguerdat
Guru Guru
Guru

Start over with a different email account. This requires a new setup so can't be fixed on your current one. You have to choose the proper model number/SKU (not sure exactly how the directions tell you how to do this) during initial setup to get all 6 cameras on the free basic plan.

 

You'll need to remove all devices from your existing account before starting with the new account.

Joe100
Aspirant
Aspirant

Had new email account from the first step.

jguerdat
Guru Guru
Guru

Then apparently you chose the wrong model number/SKU on installation.

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