Using mains power

[tonyg0071]

I have plugged my camera into mains power. Do I still need a battery installed? I have found that a camera I have plugged into mains power WITHOUT a battery installed is disconnecting and dropping off line frequently. Can you advise a reason why etc? Thanks.

[TomMac]

If plugged into AC, you have a choice to leave the battery in or not ( no difference except if a slight power failure, the battery keeps the camera runnig )

As to why it goes off-line, there can be many reasons... if it is just one camera, then swap it with another to see if it is the location ( interference ) or the camera ( problem follows camera )

[tonyg0071]

I have been just using an aftermarket OEM USB plug for the mains. Not sure if that is factor but when I am connected it seems just fine.

[TomMac · Accepted solution]

It may be.... the non arlo ac adapter may not put out enough power for the camera....

Also, it will never charge the battery as the Pro/Pro2 need a qualcom type dual voltage ac adapter ( 5v and 9v to charge )