Unable to see live stream on Dell laptop (Windows 10) for Arlo Pro 2 camera

[Chen2001vn]

My Laptop Dell now can not see live stream camera. Last month it still open to see. It is window 10. Firmware 01.07.00 - version 1909 - OS build 18363592. please give me advise and solve the problem. Thanks

[jguerdat]

Live view requires Flash to be enabled. Have you done that? Are you getting an error message?

[michaelkenward]

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@Chen2001vn wrote:

My Laptop Dell now can not see live stream camera.

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If the suggestion from @jguerdat doesn't fix things, a common cause of "can't see" problems, perhaps you could explain what you mean by that.

What are you doing and where does it go wrong? Do you see any error messages or prompts?

[Chen2001vn]

Yes. I have update and enable flash, but nothing work and no message

[Chen2001vn]

When I typed my email and password to login. there is nothing work. the screen is still there. It did not login. 

[michaelkenward]

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@Chen2001vn wrote:

Yes. I have update and enable flash, but nothing work and no message

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We still do not know what browser you are using.

For Chrome you need to find the bit that allows flash to run on my.arlo,com.

How to troubleshoot Arlo web client Flash errors when using Google Chrome

Then there is:

Cannot view Live Feeds - Flash problem AGAIN! - Arlo Communities

Plenty more where they came from.

[michaelkenward]

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@Chen2001vn wrote:

When I typed my email and password to login. there is nothing work. the screen is still there. It did not login. 

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What are we talking about here?

Login to what with what?

my.arlo.com?

A browser? An app?

[Chen2001vn]

I mean login my.arlo.com to view camera. I use chrome app to login. I also open flash run when login. But when put email address and password it is not run. The screen appear again with blank at email and password for me to login again.

And today, there one of two my camera is offline when I take it from outdoor to recharge battery. When I place it back to my outdoor it show message offline but when I put it near its base and modem routine it is working well. I do not know what happen to it. Please help me to solve this matter, too. Thanks

[michaelkenward]

Can you login to myarlo without bothering about the Flash step?

It sound like something is gummed up in Chrome.

Is it set to remember passwords?

What happens if you try a different browser?