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miki011
Guide
Guide

I am unable to chose a subscription plan other than BASIC free one : 

 

https://imgur.com/a/IpG17Qd

 

The option is just not available!!

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jguerdat
Guru Guru
Guru

Not all countries can have extra subscriptions. Check the FAQ here about who gets what.

miki011
Guide
Guide

Doesnt work:

 

https://imgur.com/a/bAipsAF

 

when i click on current subscription I get this : 

https://imgur.com/a/8T0Hqnn

miki011
Guide
Guide

I see you've changed your answer. It's beyond ridiculous not to allow all countries the same subscription deals. 

jguerdat
Guru Guru
Guru

Who changed what answer? Mine is the only one. As I pointed out, only certain countries can get subscriptions:

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

 

WHy that is I don't know but there's likely to be a whole slew of reasons for this, legal- or business-related.

miki011
Guide
Guide

I'm in EUROPE so why don't I have the option to upgrade?

jguerdat
Guru Guru
Guru

Where in Europe? Maybe stating Europe in the documentation is overly broad.

miki011
Guide
Guide

It really should not make any difference where in Europe (Serbia) - I am served by their European cloud infostructure.

If anyone from Arlo is reading this, what is your justification for now allowing some European countries from purchasing subscription plans?

 

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