Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to connect to Base Station. Asked to enter WiFi password but says incorrect.

Reply
Discussion stats
  • 2 Replies
  • 1324 Views
  • 0 Likes
  • 3 In Conversation
Tmoore1230
Follower
Follower

I am unable to connect the base to my home Wi-Fi. It asked me to enter my Wi-Fi password and I do but it says that it is the incorrect password.

2 REPLIES 2
TomMac
Guru Guru
Guru

Make sure there are no special characters in the PW if a external camera like the Q or Baby....

 

But IIRC, the base doesn't need a PW, it just connects via the ethernet cable. 

( tho mind that there NO access to the Base wifi that is created as it is for cameras only )

--------------------------------------
Morse is faster than texting!
--------------------------------------
michaelkenward
Sensei Sensei
Sensei

@Tmoore1230 wrote:

I am unable to connect the base to my home Wi-Fi. It asked me to enter my Wi-Fi password and I do but it says that it is the incorrect password.


As @TomMac says, you cannot connect to the wifi from an Arlo base/hub. It is a closed network that talks to your cameras.

 

You plug the hub into a router and it does the communicating with your cameras.

 

But what do you mean by "unable to connect the base to my home Wi-Fi"? What are you trying to do?


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
Discussion stats
  • 2 Replies
  • 1325 Views
  • 0 Likes
  • 3 In Conversation