Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification by Oct 31st, 2020 to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Unable to connect second camera of Pro 2. Might have deleted everything.

Reply
Discussion stats
  • 3 Replies
  • 82 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Aspirant
Aspirant

When I first signed up it was working fine . The next time I tried to do it I didn’t know how to connect second Camera . So without any knowledge , I think to delete home base and it deleted everything .

When I tried to reconnect it . It now shows me error or says No arlo discovered ???

Can someone help me ?

I’ve reset systems ... plugged in and out few times and done step by steps in the help options ...


Some reasons still won’t let me connect phone with arlo ??? Says it doesn’t exist .

My lights are blue and working ??


HEELP


Accepted Solutions
Highlighted
Aspirant
Aspirant
No Nevermind it’s finally working after the reset lol thank you

View solution in original post


All Replies
Highlighted
Guru Guru
Guru

I suggest trying to add the base from a PC (my.arlo.com).  

 

You could also make sure that your phone is connected to your home wifi network.

Highlighted
Aspirant
Aspirant
Still doesn’t work but will try factory reset again . Have no idea why it won’t connect .
Highlighted
Aspirant
Aspirant
No Nevermind it’s finally working after the reset lol thank you

View solution in original post

Discussion stats
  • 3 Replies
  • 83 Views
  • 0 Likes
  • 2 In Conversation