Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Re: Transfer Arlo Pro 2 Camera to another user

Reply
Discussion stats
  • 3 Replies
  • 125 Views
  • 0 Likes
  • 2 In Conversation
AmRacingGreen
Aspirant
Aspirant

I want to transfer my Arlo Pro 2 cameras and base station to another user (but not my account).

 

I cannot find a step by step procedure online to off-board the existing set up on my Arlo account and for the other person to set up the system on their own account.  I would appreciate any guidance.

 

Thanks

 

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
TomMac
Guru Guru
Guru

Use REMOVE Device first on the cameras in your account and then the base ...

so all are off your account 

 

The new user would set up with a new account as if a new system 

--------------------------------------
Morse is faster than texting!
--------------------------------------
AmRacingGreen
Aspirant
Aspirant

thanks - then what are the precise steps for the new owner? presumably they have to create an account on Arlo website, load the base station etc?

 

Sorry to be pedantic but I am not in the same location as the new owner and the online user manual doesn't load any pages of information after about page 4 (useless) so I need to be as complete as possible with the instructions.

TomMac
Guru Guru
Guru

https://www.arlo.com/ch/images/Documents/ArloPro2/arlo_pro_2_um.pdf

 

 

85 pages of installing...

--------------------------------------
Morse is faster than texting!
--------------------------------------
Discussion stats
  • 3 Replies
  • 126 Views
  • 0 Likes
  • 2 In Conversation