Arlo|Smart Home Security|Wireless HD Security Cameras

Token reset for Homekit

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Eklektos
Aspirant
Aspirant
Can I get a token reset for my Arlo please? Attempting to add back my Arlo all I get is in the screenshot. Thank you in advance.
AC029092-AB32-404C-9D65-64CA38285FC2.png
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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Eklektos
Aspirant
Aspirant
Hi,

Followed the directions you sent, powered down and back up. Tried the process and waited 5min for the device to be discovered with no response. Any thoughts?
Eklektos
Aspirant
Aspirant
Hi

Just tried it again and it worked. Thanks for your help

Peter
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