Arlo|Smart Home Security|Wireless HD Security Cameras
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Thumb drive will not automatically overwrite

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mgarnham
Aspirant
Aspirant

When thumb drive is full the app says it should overwrite old recordings, this doesn't happen. It just stops recording. I have to reformat to enable recording.

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jguerdat
Guru Guru
Guru

3GB is a problem. New firmware requires 16GB.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @mgarnham

 

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

mgarnham
Aspirant
Aspirant

Version R2 S/N 5TN1987EA0059.

I have only tried reformating the USB and restarting the Base Station.

mgarnham
Aspirant
Aspirant
jguerdat
Guru Guru
Guru

3GB is a problem. New firmware requires 16GB.

mgarnham
Aspirant
Aspirant

Have changed the USB thumbdrive to 16GB so will see what happens. Thanks

warlock8187
Aspirant
Aspirant

Dear fellow users,

Anyone has this issue? App keeps crushing when I open. Now I can only set my Armed time on schedule and not Geofencing. Worst is I cannot check my cameras while I am away from a computer. This is getting very problematic and surely Arlo has a fix on this. Totally no access on my iPhone now.

jguerdat
Guru Guru
Guru

Have you complained to Apple yet? Every time an OS vendor makes a change risks breaking apps. It's not just one side - it's both.

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