Thumb drive will not automatically overwrite

[mgarnham]

When thumb drive is full the app says it should overwrite old recordings, this doesn't happen. It just stops recording. I have to reformat to enable recording.

[ShayneS]

Hi @mgarnham

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

[mgarnham]

Version R2 S/N 5TN1987EA0059.

I have only tried reformating the USB and restarting the Base Station.

[mgarnham]

Forgot to say the USB Drive is 3GB.

[jguerdat · Accepted solution]

3GB is a problem. New firmware requires 16GB.

[mgarnham]

Have changed the USB thumbdrive to 16GB so will see what happens. Thanks

[warlock8187]

Dear fellow users,

Anyone has this issue? App keeps crushing when I open. Now I can only set my Armed time on schedule and not Geofencing. Worst is I cannot check my cameras while I am away from a computer. This is getting very problematic and surely Arlo has a fix on this. Totally no access on my iPhone now.

[jguerdat]

Have you complained to Apple yet? Every time an OS vendor makes a change risks breaking apps. It's not just one side - it's both.