Arlo|Smart Home Security|Wireless HD Security Cameras

Syncing cameras to a new base station

Reply
Discussion stats
  • 1 Reply
  • 77 Views
  • 0 Likes
  • 2 In Conversation
DeborahLindley
Follower
Follower

Our base station quit.  We purchased a new one.  We have it installed and our app recognizes it as our device.  We can not get our cameras to sync properly.  I have done all of the troubleshooting they suggest.

Best answers
  • jguerdat
    Guru
    Guru

    You must remove the old base and especially the cameras from your account before you can add them to the new hub.

1 REPLY 1
jguerdat
Guru Guru
Guru

You must remove the old base and especially the cameras from your account before you can add them to the new hub.

Discussion stats
  • 1 Reply
  • 78 Views
  • 0 Likes
  • 2 In Conversation