Sync button stuck

[Shadowz22]

Hey all, I’m looking for a way to contact Arlo support so I can send in my Arlo pro 2 camera to be fixed. The sync button is stuck so I can’t connect it to my system. I can’t find any contact info on their website and chat doesn’t help.

[StephenB]

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@Shadowz22 wrote:

I’m looking for a way to contact Arlo support so I can send in my Arlo pro 2 camera to be fixed.

Unfortunately, they aren't repairable.

[jguerdat]

You can try using a small, thin pick to see if you can get it to pop back up. It's been quite a while but I think there are small screws you may be able to access through the battery compartment but I don't recall if they're phillips or torx.