Sound Does Not Record On The Arlo Pro 2

[wjbsons24]

Im also disappointed that my Arlo Pro2 is not recording sound.

The following is what another member posted.

This is base level functionality that your users need to use these cameras for security. If I would have known this prior to purchasing I would have selecting another brand. There are many posts in the support section on this. Not sure if people know they should submit on the idea page. I would suggest someone look at the long threads where customers are getting very frustrated. While contacting your support team it was stated that you monitor the idea page. There are more likes on this topic than most of the other features that were implemented. "You are losing customers" by not having this feature and we ask that this is a high priority. Love the cameras, but please fix this MAJOR flaw in your software.

[jguerdat]

It certainly records here on every camera I have that support sound. You may need to check your camera settings to ensure the mic and speaker are enabled.