Arlo|Smart Home Security|Wireless HD Security Cameras
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LarHic53
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‎2020-04-12 04:17 PM

camera will not charge on solar panel . Message :AC power has been disconnected from Arlo device. Activity zones are currently disabled. On have two places to connect.  I tried a new solar panel and nothing improved.

 

 

 

Thanks 

LarHic53

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JessicaP
Arlo Employee Retired
‎2020-04-13 01:59 PM

Hi LarHic53,

 

You can try reading this article to troubleshoot when your Arlo Solar Panel isn't charging your Arlo Pro 2 camera: My Arlo Solar Panel is not charging my Arlo Go or Arlo Pro camera battery; what do I do?

 

Your camera must be plugged in to a power source to use activity zone (not Solar Panel). To use activity zones without plugging in your camera, you must subscribe to Arlo Smart.

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