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Impossible for the app to find the smart hub 4540. Have tried everything without success. New account, new hub, trouble shooting , you name it!
The hub shows blue steady light, so internet connection seems to be ok.
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Troubleshooting
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Is a VPN in use? That would block access to the local network. It's also possible that the hub is faulty - I had a similar situation years ago and a different base worked fine. Also, is this a new installation or was it previously used? It would need to be removed from the previous account before it can be found by yours.
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