Smart Notifications Stopped Working

[Becca99]

I signed up for the 14 day CVR and Smart notifications in October. It wad great because it gave me a preview of the motion detected and even later added if it was a person or animal. In the last few weeks it has quit working. I just get regular notifications now. I have reset reloaded and reinstalled everything. I see a place on the the iPhone app to set up smart notifications but after I add the camera , save, and tap it loads a blank screen. I tried online using a windows computer and a Mac and I can’t even get that far. Anybody know what is going on?

[Becca99]

Well I finally got the app to show me the smart notifications by going into my account and renewing even though it said I was paid up for 9 more months. Now I am not getting any notifications. These cameras have been nothing but trouble.

[ShayneS]

Are you using the latest Arlo IOS Mobile App Version 2.7.1?