Arlo|Smart Home Security|Wireless HD Security Cameras
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Shared camera says its offline

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Buffysawchuk
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Follower
I have my cameras shared with my boyfriend. On his app it says the camera is offline but yet mine shows connected. I have changed no settings.
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jguerdat
Guru Guru
Guru

Have him log out and back in. Restart the phone. If nothing else, reinstall the app.

JamesC
Community Manager
Community Manager

Buffysawchuk,

 

Is this an intermittent behavior or does it always show offline. Did the suggestion above resolve the issue or are you still experiencing this behavior?

 

JamesC

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