Shared camera says its offline

[Buffysawchuk]

I have my cameras shared with my boyfriend. On his app it says the camera is offline but yet mine shows connected. I have changed no settings.

[jguerdat]

Have him log out and back in. Restart the phone. If nothing else, reinstall the app.

[JamesC]

Buffysawchuk,

Is this an intermittent behavior or does it always show offline. Did the suggestion above resolve the issue or are you still experiencing this behavior?

JamesC