Arlo|Smart Home Security|Wireless HD Security Cameras
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Setting up Arlo Pro 2 & it fails to sync

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AKLGUY
Guide
Guide

Actual Model VMS4430P

I have 3 of the 4 cameras set up and syncs. but the 4th it fails to  sync. after the handshaking the camera just turns off. Any suggestions?

 

I have the camera charging now hopefully that will help


****
From New Zealand, 950/450MB Fibre connection, RN316 NAS, Orbi RBK50
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michaelkenward
Sensei Sensei
Sensei

@AKLGUY wrote:

 

I have 3 of the 4 cameras set up and syncs. but the 4th it fails to  sync. after the handshaking the camera just turns off.

 


Does camera 4 still fail if you put it in the same location as one of the working cameras?

 

If so, that would rule out wifi connectivity issues.


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
AKLGUY
Guide
Guide

This was setting it up right next to the base station.

 

I charged it all night and now it synced fine. Maybe the battery was a little low for a connection?


****
From New Zealand, 950/450MB Fibre connection, RN316 NAS, Orbi RBK50
michaelkenward
Sensei Sensei
Sensei

@AKLGUY wrote:

 

Maybe the battery was a little low for a connection?

 


Excellent guess.

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
AKLGUY
Guide
Guide

Now my issue was, even though the system was armed mode

It seemed to stop recording about 6:40pm I was out last night and I came home the 2 cameras that should have picked up me didn't record. Is there an issue if the system is always in Armed mode?


****
From New Zealand, 950/450MB Fibre connection, RN316 NAS, Orbi RBK50
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