Arlo|Smart Home Security|Wireless HD Security Cameras

Scheduled Mode to arm system certain times keeping system armed

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EDeazzy
Aspirant
Aspirant

Just starting 24 hours ago, reset the base station, deleted and reinstalled the app as well as my phone and in schedule mode where I have my windows of arming the system is constantly keeping the system armed sending me push notifications of detection yet i cannot view any of the videos it's recording. it shows my last recording from 2 days ago yet in the app i get the notifications and the number of new video clips pop up but do not show the new videos what so ever. Is this a firmware issue? App issue? Can't seem to figure it out.

Model: VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
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JamesC
Community Manager
Community Manager

EDeazzy,

 

Are you using the library filter? Make sure the filter is not enabled which could be hiding the videos.

 

Also check the rules within your active mode to make sure the camera is set up to record as well as send notifications.

 

JamesC

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