Around Christmas time in 2020, I added a fifth camera to my system. It added to my device list, but never recorded even one video. I checked further, and it never added to my armed status. This was a couple of months after I added it to my system.
I investigated, and found suggestions to remove and re-add the camera and then to reboot the whole system if that didn’t work. I tried both of those things, no success.
I found a work-around, which is to create my own custom status. I can manually add all five cameras to my custom status with no issues. The only problem is that the system will sporadically remove the rule for this fifth camera, and I have to go back and re-add its rule again. The connection strength is not an issue, it receives full connection strength and is closer to the base than two other cameras.
Can anyone help? Has anyone else had this happen? Thanks.
I just wanted to let you know the dev team is still working on this issue. I did want to check in as well to confirm that you are still experiencing this issue & nothing with recent app updates has made anything change?