Request for Token Reset to connect to Homekit

[Icehawk21]

Can I please request a token reset for my Arlo Hub (VMB4000r3) so I can integrate it with Homekit?  When I try to connect to Homekit from within the Arlo app, it simply spins forever when discovering my device.  I do have the latest firmware (at lease, the app indicates there's no available update).

Please let me know if you need any information from me to accommodate this request.

Thanks!

Bryan

[Icehawk21]

Please disregard.  I factory reset my base station and disconnected all devices from my account.  I was then able to reconnect the devices to my account and integrate them into Homekit.

Bryan

[ShayneS]

Hi @Icehawk21 

Thanks for the update, please PM me if this occurs again. We should be able to reset your HomeKit token without going through a factory reset process.