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Recordings are automatically deleted before the 7 day rolling period ends

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TheOceanWaves
Initiate
Initiate

I have had several instances lately when the recordings on day 1 of the 7 day rolling period are being deleted.  In other words, my recordings are only available for 6 days.

 

For example, today is February 2, so I should have recordings available back to January 27, but January 27 has already been deleted.

 

This has never problem except in about the last week.  Why is this happening?

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Gctrapp
Aspirant
Aspirant
I’m having the same issue after one day the recordings are deleted.
ShayneS
Arlo Moderator
Arlo Moderator

@Gctrapp @TheOceanWaves

 

What troubleshooting steps have you performed so far? I do not want to suggest anything you may have previously attempted. 

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