Recording from Jun 24 was marked favorite but gone and deleted. How to retrieve?

[Triplett123]

I had a recording from 6/24 that was marked as favorite and now it is gone, deleted. How can I retrieve this video?

[TomMac]

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@Triplett123 wrote:
I had a recording from 6/24 that was marked as favorite and now it is gone, deleted. How can I retrieve this video?

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Assume that you are on the basic/free plan which only stores for 7 days....

The only way in the past has been to upgrade to a level that covers 30 or 60 days ( you can do it by the month ) and others in the past have gotten back videos.... no guarentee but if it's important to you, then try it.

PS... AWAYS d/l any videos you even think you may want to keep

PPS; have you checked the usb backup if it was active ??

[jguerdat]

Also marking a video as a favorite doesn't change anything. It's just a way to mark videos while still in the library.