Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Problems with discovering devices on a “granted access” account

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My husband and I just purchased Arlo 2. He is the primary account holder & he granted me access. I created an account. When I try to “add new devices”, the devices will not come up. Any ideas?
Model: VMB4000 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
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@Awjw wrote:
My husband and I just purchased Arlo 2. He is the primary account holder & he granted me access. I created an account. When I try to “add new devices”, the devices will not come up. Any ideas?

You should see the cameras once you accept the invitation from the grant access.  You shouldn't need to add devices.

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