Problem reinstalling Arlo Pro2 Base Station VMB4000

[NorCalBenny]

Problem reinstalling Arlo Pro2 Base Station VMB4000

I could not re-add my Arlo Pro/Pro2 Base Station VMB4000 after accidentally removing it.

I followed the instructions, pressing the Factory Reset button with a paper clip many times with no success.

I found a community note to use a paper clip to press the Factory Reset button and hold for 12 seconds.   The Arlo App on my MacBook Air could then discover the Base.  I then proceeded to add the cameras.

Finally, Success!

Base Model:     VMB4000r3

macOS             Tahoe 26.3.1

[BrookeN]

Thank you for sharing this information with the community. I am glad it is now resolved. Have a great rest of your week. 

[NorCalBenny]

Yes, the solution was to hold for 12 seconds when pressing the Factory Reset button with a paper clip.