Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 2 is offline when it was down to 20%. Tried removing and re-installing.

Reply
Discussion stats
  • 1 Reply
  • 175 Views
  • 0 Likes
  • 2 In Conversation
karmilli
Guide
Guide

This camera was bought May 22, 2020. It has worked perfect until a few days ago. I charged the camera because it was down to 20+% and said it was offline. I thought it was because of the battery.  After that it kept saying it was offline. I tried rebooting system. Nothing. I removed the camera and tried to re-install but the camera doesn't even have the blue blinking lights when discovery is attempted. The battery is fully charged - I installed it in a different camera and that camera worked fine. Any ideas what to do now? When I put the battery in it flashes the lights one time but then I cannot get them to flash to rediscover.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
1 REPLY 1
jguerdat
Guru Guru
Guru

Did you forget about the 1 year warranty? Use the Contact Support link at the bottom here for a hardware problem.

Discussion stats
  • 1 Reply
  • 176 Views
  • 0 Likes
  • 2 In Conversation