Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 2 is offline when it was down to 20%. Tried removing and re-installing.

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karmilli
Guide
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This camera was bought May 22, 2020. It has worked perfect until a few days ago. I charged the camera because it was down to 20+% and said it was offline. I thought it was because of the battery.  After that it kept saying it was offline. I tried rebooting system. Nothing. I removed the camera and tried to re-install but the camera doesn't even have the blue blinking lights when discovery is attempted. The battery is fully charged - I installed it in a different camera and that camera worked fine. Any ideas what to do now? When I put the battery in it flashes the lights one time but then I cannot get them to flash to rediscover.

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jguerdat
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Guru

Did you forget about the 1 year warranty? Use the Contact Support link at the bottom here for a hardware problem.

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