Pro 2 getting alerts that motion is detected but not saving videos

[rose78]

Really annoyed! Am away on holiday, I'm getting notifications that motion has been detected but videos not saving to library. Is there anything I can do except hope its a cat and not a cat burglar!

[JessicaP]

Hi rose78,

Have you tried re-logging onto your Arlo account and try checking on the web client on your computer to see if you can see the recordings?

[Reallyconfused]

What if it’s a cat burglar? Sorry....couldn’t resist.

[rose78]

Hi, it seems to be working again now, but I'll try that when i get home, thanks

[rose78]

Haha!