Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 2 doesn't charge when battery is in & plugged in USB adapter. Flashes blue and not discoverable.

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lyp75
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Follower

One of my Arlo Pro 2 is not working in that:

 

1. It doesnt charge when the battery is in and plugged to usb adapter 

2. It only flashes a blue light once when I plug the USB slot but then does nothing

3. The camera is not discoverable on the iOS app

 

please help! My other 3 seem fine

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jguerdat
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Start by swapping batteries to see if it's the camera or battery. You'll likely need to use the Contact Support link at the bottom here for a hardware problem.

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