Pro 2 cameras and lights ignoring schedule mode

[LornaA]

After charging all batteries, the schedule mode stopped working. It stays on whatever last mode was set. I’ve rebooted both stations and I have reentered the schedules. Still does not work. They worked fine for the past couple of years.

[DannyBearAgain]

You need to power cycle the base station, a app restart will not resolve the issue. 

[jguerdat]

The OP states he rebooted both base stations.

Try removing one camera and sync it back up. You'll need to add the camera back into your modes and rules. Any better?

[LornaA]

This did not work for me. Now I also have an issue with my WiFi having to be rebooted and the Arlo mode showing as “offline” but still sending notifications. How is this possible? I’ve tried to reboot and restart Arlo but get same results.

So now I have at least 2 issues that I’m unable to resolve and I’m frustrated to the point that I am looking at other systems. What I have with Arlo has become unusable.

[ShayneS]

Hi @LornaA 

Are you still experiencing this? I see your base station is currently online. Do you have a screenshot of the offline messaging from the Arlo app? 

[LornaA]

Thank you for responding. I tried rebooting again and got it back online. Schedules still do not work.

[ShayneS · Accepted solution]

@LornaA 

I have escalated this for you and Support will be reaching out as soon as possible.

[LornaA]

Thank you.