Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 2 camera infinite firmware loop

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Crunkjuice210
Aspirant
Aspirant

I have tried everything to resync one of the pro 2 cameras after I let the battery die out for a few days. I went to change out battery with a fresh charged battery since I was on ladder i it felt like the battery was not all the way inserted so I took it out while camera was booting up and now it’s stuck in blue and orange flashing. 

I figured all I had to do was resync with base station but sync button does nothing.

 

i deleted camera from base station to start fresh sync powered off base station and camera removed battery 10 minutes base station comes online normally but the camera is stuck in blue and amber flashing and then the night vision lights stay on. This repeats over and over. I really need this camera running on the side of the house it has always covered.  Please help me.

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DannyBearAgain
Master
Master

Will it still cycle if you plug it into the arlo charger?

Crunkjuice210
Aspirant
Aspirant

No

DannyBearAgain
Master
Master

It’s probably a long shot but try the following article.

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do 

Crunkjuice210
Aspirant
Aspirant

Once the camera disconnected from base station I can no longer sync it back to base station 

Crunkjuice210
Aspirant
Aspirant

has anyone reverted back from a possible brick of update? Since the camera is stuck blinking blue and orange? Fresh battery  installed as well.

DannyBearAgain
Master
Master

You may need to use a pc browser to import the camera using the my.arlo.com login.

Crunkjuice210
Aspirant
Aspirant

I was hoping for a sync button press code or something to take it out of the  firmware updating loop 

DannyBearAgain
Master
Master

Although it suggests that the camera is bricked by a broken update, no updates have been released for the pro2 cameras for many months.

I have not seen any posts about a solution.

Crunkjuice210
Aspirant
Aspirant

Thank you for your help I know pro 2 is old. I was just not prepared for this to happen.

DannyBearAgain
Master
Master

It doesn’t happen often at all, only arlo knows why.

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