Pro 2 Camera will not detect motion or record

[Lee_Mc]

I had an Arlo Pro 2 two camera system and recently bought a third pro 2 camera. The new camera will not detect motion and will not record. I have tried taking the battery out, removing the device from the app and re syncing with no luck. Any help in this matter would be greatly appreciated. Thanks!

[jguerdat]

Use the Armed mode for testing. Verify the settings although it should record by default. Custom modes need to have a rule added for the camera.

If this doesn't work, swap at the store.