Pro 2 Camera Model # VMC4030P No longer responds to motion.

[Roger_That_1]

I can open the cameral through the app and it works . However, it no longer responds to motion. No amber light and no triggers. The other 4 in my system operate nominally.

[Dannybear]

It’s likely the motion detector has failed or the camera firmware has is buggy.

Try removing the problem camera’s battery for at least 10sec and reinstall. This is what I do when the camera behaves this way.

[Roger_That_1]

Thanks Danny. I've tried that with no success. Have you had any experience with Arlo repair service? If they offer it that is...........Roger

[Dannybear]

I don’t believe arlo has a repair centre as such. I think they only send you a used camera instead for warranty replacement since the product is discontinued.

As it is likely out of warranty you could look for a used camera on eBay but without a warranty even if you can get one that works.

The other thing to try is to remove the camera from your account and reinstall in case it fixes it.

[Roger_That_1]

Thanks Danny. I'll try to find a used one. Had I know how little support was available from ARLO I'd have chosen another brand. Fool me once shame on you. Fool me twice shame on me. I won't be replacing this system when the time comes with ARLO products.