Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 2 (1 month old) went from 90% battery to 1% in a few days using Arlo Solar Panel

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Afpilotrr
Follower
Follower

Bought a Pro 2 to replace a Pro camera last month and attached the Arlo Solar Panel to keep it charged. In a few days, the camera went from 90% to 1% with only 10 triggered videos. This is unacceptable. Either the battery is defective, the camera is defective, or the solar panel is defective.....either way I need a fix as both the camera and solar charger have just pushed past the Amazon return window.

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jguerdat
Guru Guru
Guru

FOr starters, reboot the base and reinsert the battery into the camera to see if there's a difference. Otherwise, you have a 1 year warranty so open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

michaelkenward
Sensei Sensei
Sensei

That doesn't look right, but remember it isn't just the number of camera triggers that matters.

 

If you have a camera that is struggling to maintain a wifi connection with the base station, that will  eat juice.

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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