Arlo|Smart Home Security|Wireless HD Security Cameras

Power cut to cams in PC App but not Android App - Arlo Pro2 in 3 base stations

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Guide
Guide

Strange. There might have been an automatic update of the pc app. Message received that power has been cut to the cams in 3 different base stations in 2 countries. With the Android app all seems OK.

Model: VMB4500 | Arlo Pro/Pro2 Base Station
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Arlo Moderator
Arlo Moderator

Hi @arlouserX

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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Aspirant
Aspirant

Appears to be a Software problem, you can reinstall and it will go away but comes back after a few Hour or maybe an Arm, Disarm Cycle? Cam still works, Zone records but the Red Circle stay on Devices Screen 

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