Arlo|Smart Home Security|Wireless HD Security Cameras

Pixelated Video Quality

Reply
Discussion stats
Highlighted
Tutor
Tutor

I bearly have two weeks with my arlo pro 2 and until yesterday my picture quality was great not it arlo please fix

Highlighted
Arlo Moderator
Arlo Moderator

Hi @Dan29

 

What troubleshooting steps have you tried so far? I do not want to suggest anything you may have previously performed.

Highlighted
Aspirant
Aspirant

@ShayneS 

Read the posts, listen to your customers. This isn't a case of needing a reboot or moving cameras closer to the router. Your latest firmware screwed up quality. Own it and commit to fixing it.

 

I'm selling mine and will never recommend them again. It's appalling that a company can treat its customers like this.

 

Discussion stats