Pixelated Video Quality

[spoons10696]

I am getting pixelated video quality on my camera......definitely doesnt look like 1080p.  What gives?  Why so many issues with these things.

[Dan29]

I bearly have two weeks with my arlo pro 2 and until yesterday my picture quality was great not it arlo please fix

[ShayneS]

Hi @Dan29

What troubleshooting steps have you tried so far? I do not want to suggest anything you may have previously performed.

[Quidge]

@ShayneS 

Read the posts, listen to your customers. This isn't a case of needing a reboot or moving cameras closer to the router. Your latest firmware screwed up quality. Own it and commit to fixing it.

I'm selling mine and will never recommend them again. It's appalling that a company can treat its customers like this.